OPPORTUNITY
​​​​​​​COVID has created an existential threat to the Fitness market, with millions losing access, and providers losing their revenue sources. 
Inflection points like this are where Design Thinking is imperative. 
In the past few months I've been intensively working this problem at American Specialty Health and it's suite of provider-access programs like Silver & Fit. And I regularly present Design Strategy and User Research Insights to our CEO and C-Suite. I am mobilizing our design team of twenty around numerous innovation projects that will help ASH define their "COVID-Next" Fitness and Wellness strategy. And I've become confident in our ability to address this challenge in a way uniquely suited to our market positioning.
I love creating high-performing teams that are empowered to do the best work of their lives. I've done it at companies like the Active Network, helping them deliver Fitness Technology products leading to a billion-dollar IPO. And I've done it at Design Driven companies like Motorola and Intuit with teams of hundreds of designers.
I would welcome the opportunity to talk Design with ClassPass. I can speak to how I manage, develop and inspire my teams and foster a positive energetic design cultures. How I translate Fitness Technology business goals to everyday work. How I collaborate, inspire, and lead by Design.​​​​​​​
Qualitative Research
Qualitative Research
Silver & Fit
Silver & Fit
Mode Map for Active Network Wellness product
Mode Map for Active Network Wellness product
Brand Strategy
Brand Strategy
UX Team
UX Team
Values and Principles Workshop
Values and Principles Workshop
Custom Design Thinking Canvas
Custom Design Thinking Canvas
Qualitative Synthesis
Qualitative Synthesis
2019 PEER FEEDBACK
"Chris brings great leadership talent to the team at ASH and is an approachable and personable manager. His experience with user experience in a large organization has been valuable to shaping the role that his team plays. His experience with design and the creative field is a much needed addition to the technology department at ASH."
"Chris brings outside experience to a hungry team. Anytime I've approached Chris with an idea for something we don't do very often, like different types of research and interviewing, he encourages me to go even further with thoughtful feedback."   
    
"Chris is always available to help and foster my independence. He encourages independent thinking and values my initiatives even though sometimes I face challenges. He's very supportive and encourages me to keep moving forward."
    
"Chris always has a lot of feedback when discussing projects I'm working on, in 1:1's and in casual conversation. He does his best to remove barriers and help move projects forward when they have hit a wall."
 "It is evident all the experience Chris has that he always comes up with innovative ways to address UX issues or improve our process."
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