OPPORTUNITY
Walmart Health & Wellness is looking for a UX leader to direct service design in a multi-channel environment, and I'd like to offer my help. 
I've been defining and driving the future of health at leading companies like American Specialty HealthThe Active Network, and BD/CareFusion.
Designing for the Health Ecosystem can be challenging, but taming healthcare complexity is my specialty. I've designed Medication Management Systems for Pyxis, Infusion Systems for Alaris and more. I've designed Consumer Registration Systems and Mobile Apps for the Active Network, and at-scale Self-Help Systems for Intuit, and Mobile Device experiences for Motorola.
I have significant experience managing a remote design team and was recently on a SD Design Week panel about managing remotely during COVID with Walmart Senior Design Director Stephanie Mencarelli.
I'm proud that two products I've designed are now being used together in the fight against COVID-19 and recently featured on CBS 60 Minutes: The Baxter Alyx to extract and separate convalescent plasma, and the Alaris System to infuse it.
I've also innovated in the area of Service Design, developing custom frameworks like Success Paths to bring Personas into complex branching experience flows. I'm a Design Thinking advocate, a trained Innovation Catalyst and an ACM published author.
As a Design Director I've built three of the most significant UX teams in San Diego and helped them prioritize customer benefit through design.
Advocacy and professional development is important to me as a leader. I've created career ladders and competency frameworks. I work to grow the region as an IXDA board member. And designers tell me they appreciate my active mentorship and aspirational leadership.
Learn more about me and my work through these curated Case Studies, and I hope you will please consider me for you Health & Wellness team!
Conversational UI and Social Powered Self Help Widgets for Intuit
Conversational UI and Social Powered Self Help Widgets for Intuit
A novel way to design multi-channel experiences
A novel way to design multi-channel experiences
Brand Strategy
Brand Strategy
Alaris Future Concept
Alaris Future Concept
Intuit Self Help Platform
Intuit Self Help Platform
ASHDESIGN Branding
ASHDESIGN Branding
Find Your Specialty Deck
Find Your Specialty Deck
Mode Map for Active Network Wellness product
Mode Map for Active Network Wellness product
Alaris Next Gen UI
Alaris Next Gen UI
Designer Competencies Framework
Designer Competencies Framework
2019 PEER FEEDBACK
"It is evident all the experience Chris has that he always comes up with innovative ways to address UX issues or improve our process."
"Chris brings great leadership talent to the team at ASH and is an approachable and personable manager. His experience with user experience in a large organization has been valuable to shaping the role that his team plays. His experience with design and the creative field is a much needed addition to the technology department at ASH."
"Chris brings outside experience to a hungry team. Anytime I've approached Chris with an idea for something we don't do very often, like different types of research and interviewing, he encourages me to go even further with thoughtful feedback."
"Chris is always available to help and foster my independence. He encourages independent thinking and values my initiatives even though sometimes I face challenges. He's very supportive and encourages me to keep moving forward."
"Chris always has a lot of feedback when discussing projects I'm working on, in 1:1's and in casual conversation. He does his best to remove barriers and help move projects forward when they have hit a wall."
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